Aug 19, 2015  Hall also addresses some stereotypes when it comes to app icon colors. For example, it’s a trope that all social networking apps are blue, but if anything, the color wheel says social networking. Jan 30, 2018  Internet users were taken aback when a blue Gmail icon suddenly replaced their old red one. But luckily, there's a simple explanation for the color change.

Cloud status icons

If you see a cloud status icon next to a song, find it below to learn what it means.

Available for download

The song isn't downloaded to your device and can only be played when your device is connected to the Internet. To listen to the song offline, tap or click to download it to your device.

Duplicate

You have duplicate versions of the same song in your music library on your computer. Duplicate songs aren't uploaded and synced across your devices.

Removed

You have multiple computers that have Sync Library turned on and a song was deleted from one of those computers. Songs that you delete from your music library are immediately removed from your iPhone, iPad, or iPod touch, but stay on other associated computers until they're manually deleted.

Ineligible

Apple Music might not be able to upload the song because the song wasn't purchased from the iTunes Store, was purchased using a different Apple ID, or is too large of a file.

Error

The song file is corrupt or there was an error uploading the song. Choose File > Library > Update Cloud Music Library to resolve this. If updating doesn't resolve the issue, try importing a new copy of the song into your music library.

A dotted-line cloud

If you see a dotted-line cloud next to a song, then it might mean one of the following:

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  • Waiting: The song is in the process of being matched and hasn't been uploaded. Choose File > Library > Update Cloud Music Library to resolve this.
  • Not Uploaded: The song was added from another device and can't be matched. To upload the song, turn on Sync Library on the computer where the original audio file is stored.
  • No longer available: The song is either not available in the Apple Music catalog, or hasn't been released yet.

Check the upload status of each song in your music library

When you turn on Sync Library in the Music app on your Mac or iTunes for Windows on your PC, Apple Music uploads and matches every song in your music library.

Blue

As Apple Music uploads your music, you can check the status for each song.

  1. On your Mac, open the Music app. On your PC, open iTunes for Windows, choose Music from the pop-up menu, then click Library.
  2. In the sidebar, select Songs.
  3. In the menu bar, choose View > Show View Options.
  4. Select Cloud Download and Cloud Status.

Learn more

  • To sync your music library across all of your devices, subscribe to Apple Music.
  • Learn how to turn on Sync Library on all of your devices.
  • Learn how to delete music from your library.
  • See which devices are signed in with your Apple ID.
  • Learn what to do if songs are missing in your music library after you turn on Sync Library.
  • Learn what to do if your songs in your music library are grayed out.

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The status icons in the system tray or menu bar of your computer

There are a several Dropbox icons that appear in the system tray or menu bar of your computer. Depending on your operating system, these icons may be different colors.

Synced

If the Dropbox app is fully synced, the icon is solid, either black or white depending on your operating system.

Sync in progress

If Dropbox is in the process of syncing, the icon appears with a syncing symbol in the lower right corner.

Paused

If the Dropbox app is paused, the icon is faded with a paused symbol in the lower right corner.

Not connected

If the Dropbox app on your computer can't connect to Dropbox servers, the icon is faded.

Notifications

If you have unread notifications, the icon has a red dot in the lower left corner with a number indicating the number of notifications. If you have more than 99 notifications, the icon has a red dot with 99+ in the lower left corner.

Camera import

If you are uploading from a camera, the icon has a camera in the lower right corner while the upload is in process.

What to do if the Dropbox icon is missing in the system tray or menu bar

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The Dropbox icon will only appear in the system tray or menu bar of your computer if the Dropbox desktop app is downloaded to your computer and running. Occasionally, the Dropbox icon will seem to disappear, but this only means that the desktop app isn’t running.

To resolve this, first try launching the app again. If this doesn’t work, you can download (or re-download) the Dropbox desktop app and sign in to your Dropbox account when prompted. To relaunch the app:

  • Windows: Click the Start menu, then click Programs, then find and run the Dropbox app
  • Mac: Open the Applications folder, then find and run the Dropbox app
  • Linux: Click the Applications menu, then open the Internet folder, then find and run the Dropbox app
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What to do if the Dropbox sync icons are missing from your files

If you don't see Dropbox syncing icons on your files, there can be a few possible explanations. But the most likely one is that Dropbox shut down unexpectedly and is no longer running. To check if Dropbox is running, look for the Dropbox icon in your menu bar or system tray. If it’s not running, see the instructions in the section above to re-launch or re-download.

If you've verified that Dropbox is running, but you’re still having issues with sync icons on your files, here are some other possible explanations:

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  • The Start Dropbox on system startup setting is unchecked in your preferences, or Dropbox was forced to quit
  • You’re looking at an inactive Dropbox folder in its previous location
    • This can happen if you've ever changed the location of your Dropbox folder
    • The easiest way to find your Dropbox folder is to click the menu bar or system tray icon, and then click Open Dropbox Folder
  • You need to restore the Dropbox operating system defaults by installing Dropbox again
    • Installing and signing-in again will fix most issues with sync icons
  • You may have a corrupted settings file
    • Unlinking and relinking your computer should fix this issue

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There are a few other explanations for why the sync icons might not work on a specific operating system. Click your operating system below to learn more: